Last Updated: September 2026

At Creative Cups, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website, browse our products, create an order, submit a contact form, or otherwise interact with Creative Cups.

Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing and shipping information
• Information provided when placing an order
• Information submitted through our contact or inquiry forms
• Product selections and order information
• Information you provide when creating or requesting a personalized design

We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information, pages visited, and general website usage information.

How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Provide customer service
• Respond to questions and inquiries
• Communicate with you about your order
• Provide personalized products and services
• Improve our website and shopping experience
• Maintain website security and functionality
• Understand how visitors use our website
• Provide information or updates you have requested

We only collect and use personal information for reasonable purposes related to operating our business and providing our services.

Personalized Products

If you choose to create or order a personalized product, information, images, artwork, names, messages, or other materials you provide may be used as necessary to fulfill your order.

Please do not submit personal or confidential information that is not necessary to create your requested product.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate the website, process orders, provide services, maintain website functionality, or complete transactions.

For example, information may be shared with providers involved in website hosting, payment processing, order fulfillment, shipping, or other services required to complete your transaction.

These service providers are expected to handle information appropriately and only for the purposes for which it is provided.

Payment Information

Payments made through the website may be processed by third-party payment providers.

Creative Cups does not need to directly store your complete payment card information when payment processing is handled by an authorized third-party payment processor.

Please review the applicable privacy and security policies of the payment provider used during your transaction.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the user experience.

For more information, please review our Cookie Policy below.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other external services.

Creative Cups is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.

Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.

Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to information we hold about you and request corrections where appropriate.

If you have a privacy-related question or request, please contact us using the contact information provided on our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Creative Cups through our Contact Us page.